
Information about your stay at the Hotel Kristall in Leutasch.
Worth knowing

Your stay at Hotel Kristall
We will accompany you to your room and make you feel at home for the next few days. In your accommodation you will find a rucksack which you can use free of charge during your stay. You can buy this backpack at reception. To ensure your safety, we have equipped each room with a safe. You can set the code for this yourself at the safe. However, if you should lose something, please contact reception immediately.
Our reception is available daily from 8:00 to 22:00 for questions and requests. With your room key there are permanently open entrances to the hotel: side lobby entrance, underground garage entrance, both entrances to the ski cellar.
We have created a place for you to stay, so your well-being is particularly important to us. Accordingly, our dress code ranges from sporty to elegant. At dinner in the restaurant and at the hotel bar we ask you to wear long pants. Please do not wear flip-flops, caps or sleeveless shirts.
We are happy to offer a variety of services on request at reception: Scanning documents, making photocopies, wake-up service, mail service, sewing service, luggage service, making hairdresser appointments. You can also obtain our guest card/Plateaucard from reception, which entitles you to discounts and free travel on the local buses.
Free WLAN is available throughout the hotel. We also ask you not to smoke in the entire hotel (including electronic cigarettes) - except on the terrace.
If you wish to remain undisturbed in your room, or if it is not yet to be cleaned, please hang the sign provided on the outside door.

Arrival and departure
The Tyrolean high plateau is accessible from three directions and can be reached by train, car or plane (via Innsbruck).
Tip: Did you know that Seefeld has the highest ICE train station?
On the day of arrival, your room will be ready for you and your loved ones to check in from 4 pm. If you book in advance and pay a small surcharge, you can join us at the breakfast buffet on the day of arrival.
- If you are arriving by plane , the nearest airport is in Innsbruck. We are happy to organize a transfer from the airport to the hotel for a fee.
- There are several public transport connections available. Reception will be happy to answer any questions and provide information. If you arrive by train, we will be happy to organize a shuttle from Seefeld train station to our hotel and back (for a fee).
- Of course it is also possible to arrive by car. We offer free parking spaces around the hotel or - for a fee of €15 per day - a space in our underground garage. E-charging stations are also available for your green journey by electric vehicle. Please note that winter tires are mandatory in Austria in winter road conditions from 1 November to 15 April.
On departure, we ask you to vacate your room by 11 am (check-out). We are happy to offer you a late check-out - subject to availability and for a small fee. Simply ask at reception.
The spa area with lockable lockers - subject to availability - can be booked on the day of arrival before 4 pm (early spa-in € 20 per person) and on the day of departure including afternoon buffet until 5 pm (late spa-out € 25 per person).
Please note: Late Spa-Out is not bookable on November 9, 2025 and March 15, 2026.
Surroundings
What excursion destinations are there around the Hotel Kristall?
What means of transportation are available?
Which gas stations are in the area?
What else can reception do to help?

Tyrolean cuisine and enjoyment at Hotel Kristall.
Hotel Kristall will reserve a table for you in the restaurant for the entire stay (breakfast and dinner). In the afternoon you have free choice of table.
The meal times are as follows:
Breakfast: 08:00 to 10:30
Afternoon buffet 14:00 to 16:00
Dinner: 18:30 to 20:00
Of course we take care of your allergies, intolerances or other wishes such as vegetarian food - please let us know in advance! However, we politely point out that we cannot prepare purely vegan dishes and ask for your understanding.
Are you traveling with friends or family? Please let us know if we can reserve a table for you in the restaurant. To avoid incorrect bookings or mix-ups, we ask you to check your drinks receipts every morning in the restaurant. Later complaints cannot be considered.
Drinks and co.
First of all, we would like to emphasize that our tap water is high-quality spring water and can be drunk without hesitation.
Coffee and tea are included during the breakfast and afternoon buffets (for self-service). All drinks ordered directly from the service staff will be charged. The drinks machine on level -2 in the billiard room is available 24 hours a day.
In our traditional rooms you will find a small fridge as a minibar. We are happy to bring these into our rooms and suites on request. On request, we can also stock your minibar individually after you have filled out the minibar slip (located in the information folder) and handed it in at reception.
Our hotel bar is open daily from 2 pm for any drinks. You can reach our bar team on extension -67.
Comfort is taken care of.
Our room service is available to you daily between 08:00 and 23:00 and can be reached by dialing the number 66. We ask for your understanding that we require a certain amount of preparation time. The room service is free of charge for our guests. For room service (breakfast and dinner) we charge a fee of 20 Euro.
Laundry that we receive before 9:00 a.m. will be returned to you by the same evening. A laundry bag with a laundry list is available in your room. Please note that dry cleaning is only possible outside the hotel and therefore takes longer (4 working days). If you would like to have your bed linen changed daily, please contact reception. We are happy to offer an additional room service in the evening on request. For example, we will change your towels again, make up your bed and empty the waste bins. For the turndown service, please contact reception.
For sustainability reasons, we try to avoid the use of disposable items and slippers. We therefore ask you to bring your favorite bathing shoes from home. Disposable bathing shoes are available free of charge at reception.
We will be happy to bring an ironing board and iron to your room and/or iron your laundry for a fee. Please contact our reception for this.
For all other requirements such as additional woollen blankets and comforters, bed linen for allergy sufferers, additional or alternative pillows and any toiletries you may need, we will be happy to provide you with these after contacting reception.

Water areas of the adult hotel.
There are two water areas in the adults-only Hotel Kristall, which has a wellness area on two levels.
- The rooftop infinity pool (approx. 32 degrees Celsius) , which is heated all year round, is located on the roof terrace and invites you to marvel, dream, relax and, above all, take photos. Please don't forget your swimwear.
The size of our infinity pool: approx. 52 m² - approx. 11 x 5.8 m
Opening hours: 8:00 to 19:00. - In contrast to our infinity pool, the year-round heated indoor pool in the basement (approx. 30 degrees Celsius) is a textile-free zone. With its stylish design and elegant ambience, it invites you to swim and linger. You are welcome to leave your swimwear in your swim bag here.
The size of our indoor pool: approx. 30 m² - approx. 6 x 5.8 m
Opening times: 11:00 to 19:00.

The beautiful nature around the hotel.
The nature around the Adults Only Hotel Kristall offers a breathtaking variety of possibilities. Exercise and nature combined - ideal for relaxing with unforgettable hikes and walks in Leutasch and the surrounding area. We will be happy to provide you with more information and brochures at our hotel reception.
In order to do our bit for our beautiful environment, we have established a clear policy: Every day, unnecessary tons of towels are washed in every hotel in the world, polluting our water with tremendous amounts of detergent. Please decide for yourself: Towels on the floor means "Please swap". Towels back on the holder "I'll use them again!".
All brochures at a glance
Everything you need to know for your stay in one place! Our most important brochures for the region are available digitally here.
Mobility folder
Experiences in the Seefeld region
Hut and hiking tips
Excursion tips
Ghost clip folder
Gaistalfolder
Karwendelfolder
Golf vacation on the high plateau
Hiking panorama
Cross-country skiing and winter panorama
zeit.los magazine
Stay of children and dogs
We at Hotel Kristall deliberately position ourselves as an Adults Only Hotel - a place of peace and relaxation for adults. The hotel has no children's facilities, which is why we only offer a stay for guests aged 14 and over at the earliest.
Dogs are generally allowed in our hotel, also in our dog-friendly rooms for a fee of 15 euros per night. We kindly ask you to place a dog basket or blanket in your room. Please understand that dogs are not allowed in the spa area and restaurant. If you have any further questions, please contact reception.